Services in the COVID-19 Pandemic

For over 35 years, SteppingStone has provided adult day health care at our Centers to hundreds of frail elders and adults with disabilities. During the COVID-19 pandemic, care services are being provided both in our Care Centers and using remote services. Most program participants attend a Center once or twice a week and receive additional care telephonically, online and through delivered materials and supplies. Attendance at the Centers is limited at this time to allow for social distancing and maximum client safety.

Teams of Expert Clinicians

Care is provided through teams of clinicians working from each of our four Centers. All teams include nurses, social workers, physical therapists, occupational therapists, activities coordinators and other clinicians.

This team develops individualized care plans for every client then provides treatment on an ongoing basis connecting with participants multiple times each week, often daily. All Center teams are able to provide services in multiple languages.

The team strives to meet each client’s needs including health issues, medication management, food insecurity and social interaction. Services are provided in-Center, by phone, through online programs and doorstep visits, as well as through delivery of materials, food and essential supplies.  Advocacy on behalf of clients with other health providers and agencies is often needed. SteppingStone provides support for family caregivers for clients with dementia through its partnership with the Family Caregiver Alliance.

Teams of Expert Clinicians

Services Provided by SteppingStone

Care coordination and referrals

Communication with primary care physician

Medication management and monitoring

Screening for COVID-19 symptoms

Screening for COVID-19 symptoms

Health assessment and Wellness checks

Behavioral health screenings

Health training and education

Verbal cueing

Home-delivered care packages

Psychosocial/Caregiver support

Therapeutic activities including physical and occupational therapy

Advocacy with other health care providers and service agencies